Respected Roots Package Protection i
If your package gets lost, stolen, damaged in transit, or affected by the weather, contact us. We will ship your replacement with no additional charges as soon as possible. We’ve got you covered!
*Package Protection Claims are handled case-by-case, as unique situations are thoroughly investigated. Claims must be made within 21 days of purchase. Claims made beyond seven (7) days of purchase may not be refundable. Lost or stolen packages will only be reshipped once per order claim. In the case of theft or lost package, a claim must be filed with the shipping provider (UPS, USPS, etc.) before the replacement package is re-shipped. Packages may be shipped to a different, more secure address if requested. Refunds are not issued for theft but may be re-shipped only after a claim has been made valid following an investigation.*
FAQ
Yes, our products are formulated to be gentle and effective for all skin types, including sensitive skin.
Yes. We do not test any of our products on animals.
We recommend daily usage of our products to yield the best results for your hair & skin.
All of our beard conditioners share the same base ingredients, such as shea butter, grape-seed oil, and vitamin E, to provide deep hydration, nourishment, and manageability. The main difference is the variety of unique fragrances, allowing you to choose a scent that suits your personal style while still delivering the same high-quality care for your beard.
Beard growth is a journey that varies from person to person. With consistent use of Respected Roots beard care products, you can expect to see noticeable improvements in 4 to 6 weeks. Our products nourish the skin and hair follicles, creating a healthier environment for fuller growth. Stay consistent and be patient—your beard will thank you!
For U.S. orders, our standard shipping typically takes 3-5 business days. If you need your products sooner, we offer expedited shipping options. Once your order ships, you’ll receive a tracking number to stay updated on your delivery.
If your package arrives damaged, don’t worry—we’ve got you covered. Please contact our customer service team at [helpdesk@respectedroots.com] as soon as possible, and we’ll arrange to replace the damaged items quickly.
Our beard care products are designed to promote healthy growth by nourishing the skin and hair follicles. While we can't change your genetics, consistent use of our beard oil and conditioner can help improve the appearance of a patchy beard by creating a healthier environment for growth.
Absolutely! Our products are specially formulated to target common issues like itchiness and dryness. With natural ingredients like jojoba oil and shea butter, our beard oils and conditioners soothe the skin and provide deep moisture, leaving your beard feeling soft and itch-free.
Respected Roots products are specifically crafted to meet the unique needs of melanin-rich skin and hair. Unlike many mainstream brands, we use premium, natural ingredients like shea butter, cocoa butter, and essential oils, free from harsh chemicals or fillers. Additionally, we manufacture our products in-house and meticulously inspect each batch to ensure the highest level of quality control. Our commitment to excellence ensures that we provide a superior standard of care that addresses common issues like dryness, breakage, and uneven growth—providing the results our community deserves.
Our beard conditioner is formulated to hydrate and soften your beard, making it easier to manage and style. It’s perfect for daily use, keeping your beard healthy and tangle-free. While beard balm offers light hold and control for shaping, our beard conditioners also provide similar functionality, helping to maintain your beard’s shape and structure without needing an additional product for hold. This means you get the benefits of both conditioning and light styling in one easy step.
Our Hair Moisturizers are lightweight, nourishing, and designed to hydrate without weighing your hair down. They’re perfect for maintaining moisture and shine without the heavy, greasy feel of traditional hair grease. Hair grease often contains petroleum, which can cause buildup and clog pores, whereas our moisturizers promote healthy hair and scalp without residue.
Yes, you can! Our hair and beard oils are made with natural, skin-loving ingredients like argon oil and jojoba oil, making them safe to use on your skin. They can help soothe and moisturize dry areas, leaving your skin smooth and hydrated.
Our beard conditioners and oils are excellent for preventing breakage. They’re packed with ingredients like shea butter and vitamin E, which strengthen your beard, reduce brittleness, and keep it soft and manageable. For best results, we recommend purchasing a Respected Roots Beard Care Kit, which includes everything you need to fully nourish and protect your beard, ensuring a significant reduction in breakage and promoting overall beard health.
Yes, our products are gentle enough for sensitive skin and are free from harsh chemicals. We use natural, high-quality ingredients that are soothing and nourishing. However, if you have any known allergies or skin conditions, we recommend doing a patch test first or consulting with a dermatologist.
No, our Co-Wash and Beard Shampoo are not meant to be left in the beard. While we provide demos at trade shows to showcase the product, it’s important to rinse them out thoroughly during your routine. We recommend leaving the Co-Wash or Beard Shampoo in your beard for 2-5 minutes to allow the ingredients to cleanse and nourish, then rinse thoroughly before stepping out of the shower. This ensures your beard is clean, soft, and free from any residue.
Based on personal experience and customer feedback, our butters typically last well over a month, so you won’t need to reorder every week. Our soaps also tend to last a month or more, as a little goes a long way. However, keep in mind that everyone uses their products differently. If you prefer to use more than the recommended amount, you may need to restock sooner. Overall, our products are designed to stretch, providing great value for your investment in quality self-care.
For any questions or concerns regarding our products, orders, or any other inquiries, you can easily reach our customer support team at helpdesk@respectedroots.com. We’re here to help and ensure you have the best experience with Respected Roots!